Avoiding Fraudulent Websites Impersonating remove.bg

Official remove.bg websites and apps

To ensure you are using genuine remove.bg services, here are the official links to our websites and apps:

• Official website: remove.bg

• remove.bg for Android: https://play.google.com/store/apps/details?id=bg.remove.android&hl=en 

Please note: We do not currently offer an iOS app. Any background removal apps on the App Store are not affiliated with remove.bg.

• remove.bg for Windows, Mac, Linux: https://www.remove.bg/a/background-remover-windows-mac-linux

• remove.bg for Photoshop: https://exchange.adobe.com/apps/cc/6fddf582

• Command Line Interface: https://www.remove.bg/a/image-background-removal-plugin-command-line-interface

Any other apps not listed above that you find on the Google Play Store or other sources are not official remove.bg apps. Your remove.bg login credentials and subscription plans will not work on these unofficial apps.

How to recognize an official charge from remove.bg

If you’ve made a purchase from remove.bg, our payment processing is handled by Paddle, our merchant of record. This means that any legitimate charges from remove.bg will appear on your bank statement as "PADDLE.NET*REMOVE.BG"

Here’s an example of how the charge will appear on your statement:

Always confirm that you are visiting the official remove.bg website

Here are a few tips to help you identify and avoid fraudulent websites pretending to be remove.bg:

1. Check the URL: Always make sure you’re on the official remove.bg website. Our correct URL is https://www.remove.bg. Be cautious of any site with a similar but incorrect URL.

2. Exercise caution with misleading trial offers: Fraudulent websites may offer deceptive trial plans, such as a $1 trial for 5 days that automatically converts into a $49 subscription, or other misleading pricing schemes in various currencies. remove.bg does not offer any trials that automatically convert into higher-priced subscriptions. Always be cautious of such offers, as this is not how remove.bg operates.

3. Official remove.bg plans and pricing: When you subscribe to remove.bg, the pricing is transparent and consistent. You pay the same price every month for the plan you choose unless you decide to upgrade or downgrade. There are no surprise charges or automatic upgrades. Our platform can be used for free for most features, with credits only required for downloading high-resolution images. Additionally, we offer a 14-day money-back guarantee if you’re unsatisfied—full details can be found here: https://www.remove.bg/refunds. Always verify our official plans and prices on our pricing page.

4. Avoid suspicious emails or ads: Be cautious of emails or ads that claim to offer remove.bg services but redirect you to unfamiliar websites. Always check the sender’s email address and the URL before clicking on any links.

What to do if you’ve been charged by a fraudulent website

If you believe you’ve been charged by a fraudulent website impersonating remove.bg, here are the steps you can take:

1. Contact the website: If the charge is from a website you didn’t sign up for, try contacting their support team to cancel the subscription and request a refund.

2. Dispute the charge: If you’re unable to get a response or refund, you can dispute the charge with your bank or credit card provider. Inform them that the charge was unauthorized or related to a fraudulent website.

3. Monitor your bank account: To ensure your financial information stays secure, we recommend monitoring your bank accounts for any additional unauthorized charges.

Stay safe online

To protect yourself from fraud, always use caution when sharing your personal and payment information online. If you are unsure whether you are on the legitimate remove.bg website, please contact our support team for assistance.

We’re here to help you enjoy a safe and reliable background removal experience!